昨日、USのiTunesサポートフォームから
ストア内の誘導方法に問題があるのでは?
と、ひとつ前の記事のURLを添付して問い合わせを入れたら、早速返事をいただきました。
quote:
I understand that you were to trying to update the album "Eye to the Telescope" to the new iTunes Plus format, but a whole album was purchased instead. I apologize for the frustration.
The order containing this item is currently processing. Your request is flagged for follow-up and I will contact you once I have more information about your order. Please note that processing can take up to five business days from the date of purchase. Thank you for your patience in this matter.
Sincerely,
まず謝罪と、情報を整理して、5営業日以内にフォローアップしますと言ってくれています。
ありがとう。Kristin.
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